Jobs

Specific Job Tasks & Duties:

• Open and lock up the office.
• Updates Active Job Orders by communicating with clients.
• Contact digital Applicants to schedule interviews and provide follow-up.
• Conduct Applicant interviews and enter Applicant information into the software system.
• Communicate with Coworkers about the Applicant’s abilities and team with them in assigning job placements.
• Contact potential/pending Applicants to verify interest/availability, enter notes, and adjust status as needed.
• Track Employee placements, contact Employees and Clients at predetermined time intervals, enter notes, and handle personnel issues that arise.

General Job Tasks & Duties:

• Open and lock computers at the beginning and end of the day, check emails, and voice messages throughout the day.
• Greet and provide positive, effective customer service by utilizing eye contact and an engaging voice.
• Answer phone calls and emails promptly and cheerfully. If possible, engage individuals in problem-solving before forwarding them to a co-worker.
• Foster positive relationships and interactions with Employees, Applicants, Customers, Community Members, and Teammates.
• Communicate messages to co-workers and supervisors in a clear, timely, informative, and legible manner.
• Utilize email, calendars, and computer systems professionally and competently.
• Understand software system and data management system to provide efficient support to Employees, Applicants, Clients, and Teammates.
• Update Employee records, job orders, and Client files.
• Recruits and engages new and potential business.
• Provide Applicants, Employees, and Clients with standard paperwork and instructions.
• Review and encourage appropriate corrections or directions as needed to complete documents appropriately.
• Conference with potential and ongoing Clients for job details/expectations and complete job order information with special attention to safety concerns.
• Ensure Potential and ongoing Clients have completed the Client and Bill Rate Agreement and understand the Timecard/Invoicing protocol.
• Bill Rate Configurations- 1) utilize internal knowledge, 2) Scopes Book, 3) Insurance contact.
• Review Open Job orders and maintain up-to-date knowledge of current hiring needs and specifications.
• Provide On-Call services as scheduled with efficient and timely responses.
• Enter On-Call notes and communicate activities with appropriate Co-workers.
• Coordinate and fill Job Assignments, working with the Administrative Assistant.
• Assure the completion and accuracy of Applications, Handbooks, and other Employment and Client-related paperwork through sufficient instructions and guidance in line with Company policy.
• Employee follow-up to ensure they have the job assignment information, information relating to ongoing job placement, time off requests, updating forms, and all other ongoing communication.
• Customer follow-up to ensure the Employee arrived on time, is meeting, and continues to meet the Client’s expectations, and opportunities for additional placements. Answers billing/invoicing questions.
• Ensure Employee assignments and payroll documents are set up properly for weekly payroll.
• Distribute paychecks, notices, and information to Employees in compliance with Company Policy.
• Participates in creating, hosting, and helping to market classes, committees, and services.
• Notify designated Co-workers of Employee assignment changes that affect Employee Benefit Programs.

Qualifications:

• High School Diploma or GED Equivalent
• Computer Literacy and Understanding of Microsoft Suite (i.e. Word, Excel, Outlook, etc.)
• Extensive Interpersonal Skills
• Experience in Data Entry
• Experience in Customer Relations
• Experience in Job Development, Assessment, and Coordination, a plus
• Sales and Marketing Experience, a plus

Job Type: Full-time, Monday – Friday 8 am-5 pm, overtime required

Wage: $DOE

Job ID: 19509

Call A2Z Personnel in Hamilton (406) 363-0723 or Stevensville (406) 777-1662 for information regarding this position or to ask about our benefits, which include health coverage, retirement savings, and personal paid time off.

A2Z Personnel is an equal opportunity employer and is committed to promoting a diverse workplace. Applicants are considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The agency provides reasonable accommodations upon request to individuals with disabilities during all phases of the employment process including the hiring process. For more information view the Equal Employment Opportunity Poster and Americans with Disabilities Act Notice or visit: https://www.eeoc.gov/employees-job-applicants.