Jobs

Customer Service Teller

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Full Time
$16/hr.
Hamilton

Job ID: 19430

Category:

Skills: , , ,

City: Hamilton

Zip: 59840

State: Montana

Responsibilities: 

  • Serve customers in person, through the drive-up window where applicable, and on the telephone in accordance with bank policies. All customers will be provided with exceptional service.
  • Establish, retain, and deepen relationships with existing and new customers in the community to achieve branch sales goals and provide exceptional customer service by maintaining awareness of and information concerning available bank products and services.
  • Perform security and maintenance of proper cash requirements in teller drawers, adhere to authority limits, and balance teller drawer/cash with general oversight.
  • Exchange foreign currency, complete change orders, process mail, and night drop with general oversight.
  • Respond to customer inquiries, resolve issues, and recognize cross-sales opportunities. Educate customers on alternative channels to provide service. Elevate inquiries that cannot be answered to the appropriate responsible party.
  • Perform banking services for customers, including processing transactions accurately and efficiently to build rapport, customer confidence, and trust.
  • Adhere to all operational and security policies and procedures, including enforcing compliance and privacy policies maintained by the bank. Ensure dual control procedures are followed as required.
  • Manage risk in every transaction and detect fraudulent transactions to prevent losses. Report suspicious activity, follow CIP and BSA procedures. Prepare Currency Transaction Reports (CTR).
  • Complete all mandatory bank training. Participate in supplemental bank-coordinated educational programs and training courses to increase job and industry knowledge, as time permits.
  • Perform additional duties, including but not limited to: ordering checks, address changes, working daily reports, closing accounts, safe deposit box procedures, providing statements and copies as requested by the customer, etc.
  • Balance ATM Cash and ATM customer deposits.
  • Issue debit cards and troubleshoot basic debit card issues.
  • Perform routine business correspondence.
  • Perform other related duties as assigned.

Requirements: 

  • High School Diploma or equivalent.
  • 6 months cash-handling and customer service experience preferred.
  • Excellent customer service skills and ability to function under stress.
  • Ability to stand for extended periods of time; lift and carry up to 20lbs; kneel, crouch and climb on occasional basis
  • Proficient in computer literacy, including Microsoft Suite.
  • Ability to perform basic math functions.
  • Maintain confidentiality and attention to detail; practice problem-solving and time management.

Job Type: Temporary (6 months) Monday-Friday full-time schedule with occasional Saturdays, varied hours between 7:30 am-6:30 pm; overtime as needed

Job ID: 19430

Wage: $16/hr.

Call A2Z Personnel in Hamilton (406) 363-0723 or Stevensville (406) 777-1662 for information regarding this position or to ask about our benefits, which include health coverage, retirement savings, and personal paid time off.

A2Z Personnel is an equal-opportunity employer and is committed to promoting a diverse workplace. Applicants are considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The agency provides reasonable accommodations upon request to individuals with disabilities during all phases of the employment process, including the hiring process. For more information, view the Equal Employment Opportunity Poster and Americans with Disabilities Act Notice or visit: https://www.eeoc.gov/employees-job-applicants.

Timing:

Temporary (6 months) Monday-Friday full-time schedule with occasional Saturdays, varied hours between 7:30 am-6:30 pm; overtime as needed

Application Deadline: October 31, 2025

Apply Now